At Kroen London, we strive to deliver your items as quickly and efficiently as possible. Below are the details regarding our shipping process:
1. Processing Time Orders are processed within 1-2 business days. Please note that orders placed during holidays or weekends may take slightly longer.
2. Shipping Methods & Costs We offer several shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Shipping costs are calculated at checkout based on your delivery location.
3. International Shipping We offer international shipping to select countries. Delivery times and costs will vary depending on the destination. Any customs duties or import taxes are the responsibility of the customer.
4. Order Tracking Once your order has been shipped, you will receive a tracking number via email. You can track your order on the carrier’s website.
5. Missing or Damaged Items If your order arrives damaged or if you notice any discrepancies, please contact us immediately at support@kroen.org.uk.
Thank you for shopping with Poser London!